Safeguarding against risk. Promoting welfare and wellbeing.

What gives eSafe the ability to deliver unrivalled safeguarding for children and young people is our unique TripleLock system. This is comprised of three essential elements:

  • intelligent detection software (our digital safeguarding technology is the most advanced there is. We monitor in any language and also static and moving images)
  • highly skilled behaviour analysts
  • the InsightLab experts who update our threat libraries daily.

Each of these is critical to effective monitoring as well as implementing your overall safeguarding strategy. In fact, without any one of them safety is actually being compromised. And as no one else offers all three components, it’s only with the support of eSafe’s TripleLock approach that you can be sure you are doing everything possible to ensure the welfare of your students.

The College uses eSafe to inform the personal development, behaviour and welfare agenda, and promote pro-active and positive messages about personal safety, well-being and pastoral support. It helps me to identify themes that have become part of the group tutorial offer and influence our ‘early help’ and prevention provision

Andrew Pickles - Assistant Principal for Student Engagement and Support, Blackburn College.

 Intelligent detection software

For over a decade our pioneering detection software has been intelligently learning from multiple examples of genuine and benign safeguarding incidents, resulting in capabilities which far exceed those offered by other solutions. This ensures we can intercept the widest range of early-stage safeguarding risks with forensic accuracy and offers you the reassurance that you are providing maximum protection for your students.

eSafe not only monitors for words and phrases in any language but also static and moving images that aren’t accompanied by text or meta data. No other monitoring system can do this - yet it is vital to ensure the most serious threats are caught:

  • Over 95% of child abuse imagery, which has been the subject of a successful prosecution in England and Wales, carries no accompanying text.

  • Of the safeguarding incidents eSafe reported April 2016 – April 2018, that resulted in arrests, 74% were detected through unaccompanied images.

 Specialist behaviour analysis

eSafe employs a highly trained team of behaviour analysts to accurately review and assess all safeguarding incidents. This expertise is needed to quickly spot the early warning signs of new and emerging behaviour trends, as well as the very subtle signs of pupils at risk, which automated software-based solutions miss. Only eSafe provides this expertise to ensure the safety, welfare and wellbeing of pupils is never compromised.

All behaviour analysts are degree educated (in a relevant social science such as psychology) and are experienced in supporting victims of a variety of behaviour-related situations e.g. bullying and harassment, grooming, child abuse, mental health, offender management. Training is extensive and ongoing - to ensure the team is always up to date with the latest trends in behaviour and the associated risk markers.

And of course, all team members are DBS checked and vetted to minimum NPPV (Non-Police Personnel Vetting) Level 3, with many holding enhanced security clearance (SC), including CTC (Counter Terrorism) and DV (Developed Vetting).

Multi-lingual and cultural expertise - so language and cultural nuances are never a barrier

Threat levels accurately assessed and graded

Genuine risks distinguished from false positives

 The vital work in our Insightlab

Terms and phrases associated with risk categories as diverse as mental health, violence, drugs, extremism, bullying and pornography can become obsolete just as rapidly as they appear. So our InsightLab team works tirelessly to ensure the eSafe threat libraries are always accurate and up to date.

These threat libraries are dynamically maintained to catalogue all the markers of risk based on emerging vocabulary and behaviour trends. This critical input from our InsightLab team ensures that detection algorithms are continuously optimised.  And because these updates are made automatically, you don’t need to wait for upgrades or software releases – meaning you can rest assured no risk will go undetected, however new the trend.

Our extensive experience of reviewing and assessing millions of safeguarding markers over the last decade gives us an unrivalled knowledge bank, from which we are able to take unique advantage of machine learning (ML) and artificial intelligence (AI) techniques. But even with this vast data resource, currently, ML and AI simply cannot learn fast enough. Specialist human review remains critical to the accurate identification and assessment of safeguarding risks, which is why we also employ a highly trained team of behaviour analysts.

Researching and collaborating with our own clients and specialist agencies to identify local, national and international behaviour trends

Exploring emerging markers and safeguarding threats

Adding new terms and phrases daily, removing redundant terms and phrases frequently

Ask us about our FREE 30-day trial offer


95% of child abuse imagery has no accompanying text. If your monitoring system doesn't detect images you could be missing some very serious threats