Our Solution

A comprehensive service designed to detect safeguarding risks early, so you can intervene fast

Grooming, paedophile activity, child abuse and sexualisation, FGM, HBT, racism, bullying and harassment, self-harm/suicide, radicalisation, threats of violence, terrorist activity, trafficking and gang culture - these are the safeguarding risks we need to be vigilant of in today’s digital world.

At eSafe, we understand that keeping children and young people safe, when they’re using the school’s ICT system, is all about identifying these risks early, and then putting the necessary intervention strategies in place to stop them from escalating.

That’s why we offer a unique, comprehensive monitoring solution, providing not one, but three, vital components for detecting early safeguarding risks; not just during term time and school or college hours, but 24 hours a day, 365 days a year. Select the links opposite and below to find out more about the world class service from eSafe.

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eSafe: The 3 vital components for detecting safeguarding risks

Advanced Detection Software

Leading the way in forensic monitoring technology, our highly sophisticated text and image detection software offers accuracy across a diverse range of safeguarding risks, offering:

The unique ability to detect risks in any language

  • Content written, wholly or partly, in a foreign language script
  • Foreign language that is written using an English keyboard (Romanised)
  • Slang or text-speak variants
  • Words and phrases that reflect a cultural meaning that doesn’t translate to English

The unique ability to detect risks through both static and moving imagery

Extreme behaviour markers are often detected through imagery, typically moving imagery, on webcam, chat roulette and encrypted applications like Skype. Unlike traditional monitoring software, eSafe doesn’t only rely on text or meta data to detect these areas, it has the capability to monitor static and moving images in isolation.

Expert Interpretation & Assessment

Our specialist team of highly trained, multi-lingual, behavioural experts work behind-the-scenes, dedicating their time and exceptional skills to:

  • Review all incidents in context
  • Identify the early warning indicators of inappropriate and harmful behaviour
  • Distinguish between the genuine issues, requiring intervention, and the false positives.
  • Interpret and assess the true meaning of words, phrases, slang and text speak in different languages
  • Use their rich knowledge of different cultures to identify early risk

Dynamic Threat Libraries – updated daily

Through constant research into the new markers of threats, and by working in collaboration with external specialist agencies and schools, our experts update and refine our threat libraries on a daily basis to detect emerging behavioural trends at an international, national and local level.

For example, the intelligence gathered from our sex offender monitoring work, on behalf of UK Police Forces, is used to ensure the grooming and paedophile threat library is always up to date and new markers, that identify the latest trends in behaviour, are created.

Part of the eSafe service also includes creating and maintaining bespoke threat libraries for individual schools to cope with local issues, such as gang culture and slang, that would otherwise be missed with a ‘one size fits all’ approach.


Grove House Primary

Paul Tillotson - Site Manager

The eSafe service is very easy to install and deploy; you don’t even notice it is there and it does exactly what it says it does.

Broadclyst Academy

Jonathan Bishop - Headteacher

Now I am an Academy, I no longer have access to certain resources from the Local Authority so I need to know what is happening in my school at all times as reputation is everything. Knowing my stakeholders are safe is a top priority, as is their wellbeing. Broadclyst Academy provides a flexible and supportive learning environment made possible with the unique eSafe Service. A Service with a ‘watchful eye’ approach overseen by specialists trained to identify early warning markers of potential protection and safeguarding issues, which leaves my teaching staff free to focus on educating and intervention.

Norfolk County Council

Sharon Jay - Manager

We moved to eSafe because it provided a fully managed service including the specialist review of incidents and behavioural markers which are escalated to Norfolk’s MASH (Multi Agency Safeguarding Hub) team. Having qualified people able to check individual items of concern flagged up by the system has been invaluable and I would recommend eSafe without reservation